Simon Carmichael has professional technical support and after-sales services team, together with our dealers are committed to provide excellent warranty and after-sales services to all our clients worldwide.

Warranty

Simon Carmichael offers 12-month standard warranty and extended warranty to our customers after acceptance.

Maintenance Contract

Aligned with our dealers, Simon Carmichael can offer services contract from regular inspection to a combined services contract over a 10-year period.

Tank Rust-free Guarantee Period

Simon Carmichael manufactures quality tanks with SST, PP or GRP, can offer 10-year guarantee period for rust free.

Service Support Hotline

Our services support hotline provides 7-24-365 support services to our dealers and clients.

On-site services

Simon Carmichael and qualified service partners shall support after-sales services at customers’ site.

Spare Parts

Guarantee supply of spare parts for 10-year after delivery.

Repair and General Overhaul

Our factory has great service team is able to provide repair, overhaul and refurnish services for all Simon Carmichael fire trucks.

Financial Services

Simon Carmichael is able to provide different kinds of financial support packages to support our dealers and fire customers to buy our fire trucks with longer repayment period.